Carl Zeiss Honored for Customer Service

Carl Zeiss Nano Technology Systems, a company of the Carl Zeiss Group and global provider of electron and ion beam microscopes, announced that it has been awarded the NorthFace ScoreBoard AwardSM from Omega Management Group in recognition of achieving excellence in customer service and support in 2010.

"The NorthFace ScoreBoard Award recognizes organizations who not only offer exemplary customer service, but who also center their existence on a deep commitment to exceeding customer expectations," said John Alexander Maraganis, president & CEO of Omega.

Since 2000, the award has been presented annually to companies who, as rated solely by their own customers, exceeded expectations in customer satisfaction during the prior calendar year. Omega is an expert in customer experience management (CEM) strategy, and helps companies boost revenue and profits by consistently exceeding customer expectations for service quality.

http://www.zeiss.de

Keywords: Carl Zeiss Carl Zeiss Nano Technology Systems NorthFace ScoreBoard AwardSM Omega Management Group

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